Adv. No: NA
Department - Institute of Banking Personnel Selection (IBPS)
IBPS Clerk CRP CSA XV Recruitment 2025 – Apply for 10277 Posts
The Institute of Banking Personnel Selection (IBPS) has invited applications for 10277 posts of Customer Service Associates under CRP CSA XV. The online registration begins on 01-08-2025 and ends on 21-08-2025 at ibps.in. Candidates with a graduation degree in any discipline are eligible to apply. The selection will be based on preliminary and main examinations conducted online. The age limit is 20 to 28 years, with relaxations as per rules. Selected candidates will be placed in participating public sector banks across India and will receive salary and allowances as per the pay scale.
The Institute of Banking Personnel Selection (IBPS) has invi... ted applications for 10277 posts of Customer Service Associates under CRP CSA XV. The online registration begins on 01-08-2025 and ends on 21-08-2025 at ibps.in. Candidates with a graduation degree in any discipline are eligible to apply. The selection will be based on preliminary and main examinations conducted online. The age limit is 20 to 28 years, with relaxations as per rules. Selected candidates will be placed in participating public sector banks across India and will receive salary and allowances as per the pay scale.
Shivam Solanki
29 Aug, 2025 11:36 AM
IBPS Clerk (CRP CSA XV) Recruitment 2025 – Apply Online for 10277 Posts
The Institute of Banking Personnel Selection (IBPS) has released its recruitment notification for 2025, inviting applications for 10277 vacancies of Customer Service Associates under the Common Recruitment Process (CRP CSA XV). This recruitment is open to graduates from recognized universities who meet the eligibility criteria. The selection process will include preliminary and main online examinations, followed by provisional allotment in participating banks. Eligible candidates must apply through the official IBPS website www.ibps.in within the application period.
Important Dates and Fees
Applicants must carefully follow the application schedule and ensure timely submission of their online form. The fee structure has been defined according to candidate categories.
| Important Dates | |
|---|---|
| Start of Online Application | 01 August 2025 |
| Last Date to Apply Online | 28 August 2025 |
| Online Registration with Editing/Modification | 01 August 2025 to 28 August 2025 |
| Payment of Application Fees | 01 August 2025 to 28 August 2025 |
| Pre-Exam Training | September 2025 |
| Preliminary Examination | October 2025 |
| Result of Preliminary Exam | October / November 2025 |
| Main Examination | November 2025 |
| Provisional Allotment | March 2026 |
| Application Fee | |
| SC / ST / PwBD / ESM / DESM | Rs. 175/- (including GST) |
| All Others | Rs. 850/- (including GST) |
Detailed InformationThe IBPS Clerk Recruitment 2025 (CRP CSA XV) is designed to fill Customer Service Associate posts across public sector banks in India. Candidates must meet the eligibility criteria related to age, education, and nationality to participate in the process. The recruitment is carried out in a fair and transparent manner with online examinations forming the primary basis of selection. |
|
| Recruitment Overview | |
| Post Name | Customer Service Associate (Clerk) |
| Total Vacancies | 10277 |
| Age Limit | 20 to 28 years (as on 01 August 2025) |
| Educational Qualification |
|
| Pay Scale | Rs. 24,050 – Rs. 64,480 (with allowances as per bank rules) |
Vacancy Distribution by State |
|
| State / UT | Total Vacancies |
| Andaman & Nicobar | 13 |
| Andhra Pradesh | 367 |
| Arunachal Pradesh | 22 |
| Assam | 204 |
| Bihar | 308 |
| Chandigarh | 63 |
| Chhattisgarh | 214 |
| Dadra & Nagar Haveli and Daman Diu | 35 |
| Delhi | 416 |
| Goa | 87 |
| Gujarat | 753 |
| Haryana | 144 |
| Himachal Pradesh | 114 |
| Jammu & Kashmir | 61 |
| Jharkhand | 106 |
| Karnataka | 1170 |
| Kerala | 330 |
| Ladakh | 05 |
| Lakshadweep | 07 |
| Madhya Pradesh | 601 |
| Maharashtra | 1117 |
| Manipur | 31 |
| Meghalaya | 18 |
| Mizoram | 28 |
| Nagaland | 27 |
| Odisha | 249 |
| Puducherry | 19 |
| Punjab | 276 |
| Rajasthan | 328 |
| Sikkim | 20 |
| Tamil Nadu | 894 |
| Telangana | 261 |
| Tripura | 32 |
| Uttar Pradesh | 1315 |
| Uttarakhand | 102 |
| West Bengal | 540 |
Participating Banks
The following public sector banks are participating in the IBPS Clerk (CSA) recruitment process:
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Examination Structure
The selection process will include two online examinations – Preliminary and Main. Candidates must qualify in each stage to proceed further. Both examinations will be objective in nature and conducted online at designated centers.
Preliminary Examination
| Test | No. of Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Main Examination | |||
| Test | No. of Questions | Marks | Time |
| General / Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 35 | 50 | 30 minutes |
| Total | 155 | 200 | 120 minutes |
The IBPS Clerk (CRP CSA XV) Recruitment 2025 offers a significant opportunity for graduates aspiring to build a career in the banking sector. With over ten thousand vacancies across India, the recruitment ensures wide participation across states. Candidates are encouraged to complete their application well before the deadline, prepare for both preliminary and main examinations, and regularly check the official IBPS website for updates. Success in this process will lead to placement in participating public sector banks with a stable career path in customer service roles.
IBPS Clerk CRP-CSA XV Exam Pattern & Syllabus 2025
1. Exam Structure Overview
The selection for Clerk (Customer Service Associate) is through two online stages: Preliminary and Mains. Prelims is qualifying in nature; only those who clear it move to Mains. There is negative marking of 1/4th for each wrong answer. The language of the exam includes English, Hindi, and selected regional languages.
Prelims: 100 marks, 1 hour. Mains: 200 marks, 160 minutes.
2. Prelims Exam Pattern and Detailed Syllabus
Prelims has three sections. Each question carries 1 mark. Time allotted is 20 minutes per section. Negative marking is 0.25 mark per wrong answer.
| Section | No. of Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
2.1 English Language (Prelims)
Focuses on understanding, grammar, vocabulary and basic usage. Key topics:
- Reading Comprehension
- Cloze Test / Fill in the Blanks
- Para Jumbles
- Error Spotting / Sentence Correction
- Idioms and Phrases
- Synonyms & Antonyms
- One-word substitution
- Prepositions and Tenses
2.2 Numerical Ability (Prelims)
Tests basic arithmetic and data handling. Topics include:
- Profit and Loss
- Simple & Compound Interest
- Ratio and Proportion
- Percentage
- Number Systems
- Sequences and Series
- Time, Speed and Distance
- Time and Work
- Mensuration (Basic shapes like Cylinder, Cone, Sphere)
- Data Interpretation (Tables, Bar Graphs, Pie Charts)
- Approximation & Simplification
- Permutations, Combinations, Probability
- Surds and Indices
- Quadratic Equations
2.3 Reasoning Ability (Prelims)
Checks logic and analytical thinking. Main topics:
- Seating Arrangement
- Puzzles
- Syllogism
- Coding-Decoding
- Alphanumeric and Alphabetic Series
- Order and Ranking
- Blood Relations
- Direction Sense
- Input-Output
- Data Sufficiency
- Coded Inequalities
- Tabulation
- Logical Reasoning
3. Mains Exam Pattern and Detailed Syllabus
The Mains exam is scoring in nature. Total questions are 190, total marks 200, and time is 160 minutes. Sections are: General English, General/Financial Awareness, Reasoning Ability & Computer Aptitude (combined), and Quantitative Aptitude. Negative marking continues at 0.25 for each wrong answer.
| Section | No. of Questions | Marks | Time |
|---|---|---|---|
| General English | 40 | 40 | 35 Minutes |
| General / Financial Awareness | 50 | 50 | 35 Minutes |
| Reasoning Ability & Computer Aptitude | 50 | 60 | 45 Minutes |
| Quantitative Aptitude | 50 | 50 | 45 Minutes |
3.1 General English (Mains)
This section checks advanced language use: comprehension, grammar, expression. Topics:
- Reading Comprehension (long and short passages)
- Cloze Test
- Para/Sentence Completion
- Sentence Correction & Improvement
- Para Jumbles
- Error Spotting
- Idioms and Phrases
- Phrasal Verbs
- Synonyms / Antonyms
- One-word Substitution
3.2 General / Financial Awareness
This part evaluates knowledge of current events, banking, and basic economic awareness. Core areas include:
- Current Affairs – National and International (last 6-12 months)
- Banking & Financial Awareness (banking terms, RBI policies, interest rate changes)
- Important Financial and Economic News
- Awards and Honors
- Books and Authors
- Indian Constitution basics
- Important Days
- History & Geography (focus on India)
- Sports Terminology
- Countries and Currencies
- Abbreviations
3.3 Reasoning Ability & Computer Aptitude (Mains)
Reasoning topics are merged with computer knowledge.
Reasoning Ability:
- Seating Arrangement and Pattern
- Coding-Decoding
- Order and Ranking
- Syllogism
- Blood Relations
- Mathematical Inequalities
- Data Sufficiency
- Puzzles
- Classification
- Scheduling
Computer Aptitude:
- Basic Computer Fundamentals
- Operating Systems
- Internet Concepts
- Computer Networks
- OSI Model
- Input/Output Devices
- Storage Devices
- Microsoft Office (Word, Excel, PowerPoint basics)
- Components of a Computer
3.4 Quantitative Aptitude (Mains)
Focuses on higher difficulty arithmetic and data analysis. Topics include:
- Ratio and Proportion
- Percentages
- Profit and Loss
- Simple & Compound Interest
- Averages
- Number Series
- Data Interpretation (Graphs, Tables, Charts)
- Algebra
- Trigonometry
- Height and Distance
- Probability
- Partnerships
- Volume and Surface Area
- Permutations & Combinations
4. Key Preparation Notes
- Accuracy matters more than blind speed because of negative marking.
- General/Financial Awareness requires regular reading of trusted current affairs sources and basic banking concepts.
- Reasoning and Computer Aptitude are now combined in mains; candidates should practice integrated logical and basic IT questions.
Important Links
| Important Links for IBPS CRP Clerk XV Recruitment 2025 | ||
|---|---|---|
| Apply Online | Click Here | |
| Notification | Click Here | |
| Short Notification | Click Here | |
| Official Website | Click Here | |
| The important resources shown here provide direct access to the official application link, detailed notification, short version of the notice, and the authorized website of IBPS. Candidates are advised to read the official notification thoroughly before applying to ensure they meet all eligibility conditions. Referring only to the official site helps maintain accuracy and avoids reliance on unverified information. | ||
IBPS Clerk (CRP CSA XV) Recruitment 2025 – FAQs
Get answers to common questions regarding IBPS Clerk (Customer Service Associate) Recruitment 2025, including eligibility, vacancies, exam details, and application process.
Q1. How many vacancies are available in IBPS Clerk (CRP CSA XV) Recruitment 2025?
The Institute of Banking Personnel Selection (IBPS) has released 10277 vacancies for Customer Service Associates under the CRP CSA XV recruitment. These vacancies are spread across different states and union territories, including Uttar Pradesh, Maharashtra, Karnataka, Tamil Nadu, West Bengal, Delhi, and others. Candidates can apply for vacancies based on their state preference during the online application process at ibps.in.
Q2. What is the eligibility criteria for IBPS Clerk Recruitment 2025?
Applicants must hold a Graduation Degree in any discipline from a recognized university. The minimum age limit is 20 years, and the maximum is 28 years as on 01-08-2025. Age relaxations are available for SC, ST, OBC, PwBD, and other categories as per government rules. Additionally, candidates must be proficient in the local language of the state or union territory for which they are applying.
Q3. How can candidates apply for IBPS Clerk (CRP CSA XV) 2025?
Candidates can apply online through the official IBPS website ibps.in. The registration window is open from 01-08-2025 to 21-08-2025. During the application process, candidates need to upload a recent photograph, signature, thumb impression, and a handwritten declaration in the prescribed format. The application fee is Rs. 850 for General and OBC candidates, while SC, ST, PwBD, ESM, and DESM candidates are required to pay Rs. 175.
Q4. What is the selection process for IBPS Clerk Recruitment 2025?
The selection process involves two online examinations – Preliminary and Main. The preliminary exam consists of English Language, Numerical Ability, and Reasoning Ability. Candidates who qualify will appear for the main exam, which covers General/Financial Awareness, English, Reasoning, and Quantitative Aptitude. Final allotment will be based on performance in the main examination and fulfillment of eligibility criteria. There is no interview stage for clerical posts.
Q5. What are the important dates for IBPS Clerk (CRP CSA XV) Recruitment 2025?
The online registration starts on 01-08-2025 and ends on 21-08-2025. The Pre-Exam Training will be held in September 2025. The Preliminary Examination is scheduled for October 2025, and results are expected in October/November 2025. The Main Examination will be conducted in November 2025, and the Provisional Allotment of candidates is planned for March 2026.
